“It was his skill that got the other side to negotiate”

“Richard was persuasive, kept momentum going and knew the facts of the case well”

“He got to grips with the issues and constantly tried to keep things moving”

“Richard was measured, understood the issues well and did not push the parties when they did not want to be pushed”

“He was a good listener, with good credibility and was on top of the issues”

“I would not have any hesitation in using Richard Butler again”

“Richard was extremely good and obviously grasped all the material very quickly and with skill. He was experienced and knew exactly what he was doing, he obviously understood the case and was clearly very intelligent. He was very helpful throughout and particularly when the deal had been done, he helped resolve some of the problems our client had with drawing up the agreement.”

“He really knew his stuff and got the parties thinking forward”

“He had read the papers and understood the law on the points raised. The client was very pleased. Richard was very good at holding the mediation together and dealing with frustrations”

“The mediator was very good, obviously a highly intelligent chap with a great deal of expertise”

“Richard was very good, he built rapport well and reality tested my client thoroughly. If a similar case arose, I would not hesitate to select him as the mediator again. He obviously had tremendous knowledge and experience in the property field.”